Download and Install
With Memolith it is possible to optimize common business processes by observing how critical tasks get done. Memolith is the software used to record the desktop. CallReplay offers full integration with Memolith.
You can deploy Memolith on any number of user desktops - it runs as a background process - and then choose from within CallReplay to record the respective desktop when a call is placed (or to always record). Memolith will record the desktop and then upload the resulting videos to CallReplay, from which you can see a list of calls and their associated videos.
The system requirements for the Memolith screen recorder client software are:
- Minimum - modern dual core cpu (2.5Ghz Pentium or equivalent)
- Recommended - quad core CPU (first generation i5 or equivalent)
- Minimum - 2GB
- Recommended - 4GB
- 2GB free space minimum
Download and Install Memolith
To download Memolith:
- Go to Screen
Recorder > Download Setup.
- Run MemolithDesktopSetup.exe and follow installation wizard instructions
Once installation performed, the setup wizzard provides access to configuration screens. These configuration screens can be accessed later through Windows System Tray.
To configure Memolith (Sys Tray):
- Go to
Windows System Tray.
- Double click on Memolith icon, or right click on it for the pop-up menu.
This tab will show general Memolith information, as well as the recording and connection status:
In this tab you may change the local storage folder and choose which monitors to record:
This tab will allow you to enter your CallReplay username and password. This will be the account with which Memolith will authenticate to CallReplay. For Phone Call - activated recording, the respective user in CallReplay must have a phone or DN associated.
In addition, you will need to configure the server's address and the connection password that was set in the screen recorders tab in CallReplay.
You can enable or disable uploading of videos to CallReplay from here, as well as upload manually:
This tab is used to troubleshoot and debug problems and monitor the recorder's activity:
Created 3 years ago
Last Updated 3 years ago