Add a PBX to Record
CallReplay Call Recorder offers two methods for recording calls: Forked (SPANless) and SPAN recording. The modern, recommended, recording method is Forked Recording, because of its ease of installation.
For Cisco CallManager Express please use SPAN recording, and manually set the PBX type to Express, as auto-detection will not work.
PBXs Configuration Page allows management of Cisco CallManagers, Mitel, IPTrade, NEC and other supported telephony controllers.
You can add a PBX by clicking on the Recording / CallManagers (PBXs) / Add PBX.
Menu > PBXs
- Add all the IPs of CallManagers in a cluster, separated by semicolon
- Set its type to either Cisco CallManager, IPTrade, Mitel or SIP.
- Enter the PBX version.
- When using Cisco UCM > 5.0 you have the option to choose between passive and active (forked) call recording.
Observation: Cisco CallManager Express is a different type than Cisco CallManager.
Menu > PBXs > Edit PBX
Created 3 years ago
Last Updated 3 years ago