This feature allows copying or moving calls to another computer for various purposes: safety, centralized management, high availability recording etc.
First, you need to configure the Headquarter (HQ) to accept incoming connections. For this, check 'Act as HQ Controller', then enter a password for connection and hit 'Save' button. Please note down the 'HQ Address' value, you will need it to configure branches.
In case you have multiple branches recording the same calls for high availability recording, please check 'High Availability' if you want to have distinct calls. However, you will have both audio files if recordings were replicated with audio.
To use this feature you need to have all branches and HQ clocks in sync. You may need to use the OS's time synchronization feature to a time server.
To open replication panel go to
System | HQ/Branch Replication menu.
Created 3 years ago
Last Updated 3 years ago