Playback

Replay Calls

Replay Calls is the main user page. From here you can play and search recordings and access the c...

Audit

Audit Page allows to see who listened a call or who emailed a call. You can filter by auditor or...

Active Calls

The Active Calls window allows the administrators to view calls which are in progress, monitor th...

SPX Player

RTP Transcoder

Created 3 years ago
Last Updated 3 years ago

Book Navigation

CR Extended Guide (Draft)
Introduction
4 Pages
- About CallReplay
- What's New
- Requirements
- Specifications
Install And Setup On Windows
4 Pages
- Installing on Windows
- Upgrading CUCM
- Migrate To A New Server
- Upgrade CallReplay
Install And Setup On Linux
1 Pages
- Installing on Linux
Getting Started
3 Pages
- Your User
- User Interface
- Dashboard
Unified Configuration
14 Pages
- Overview
- Global Settings
- Style
- User
- Filters
- E-mail Notifications
- Permissions
- Retention Policy
- Cryptography
- Recording Policy
- Category Tree
- Tags and Customers
- General Tab
- Classifier
Licensing
3 Pages
- License Management
- Licensing Pools
- Branch Licensing
System
11 Pages
- Watchdog Configuration
- E-mail Configuration
- IP Phone Service
- HQ/Branch Replication
- Software Update
- Tenants
- Secure Communication
- Certificates
- Authentication
- TCP/UDP Ports
- CDR Verifier
Recording
9 Pages
- Overview
- Network Interface
- Call Managers (PBX)
- Silence Compression
- SPAN Troubleshooting
- SPAN Recording
- Forked Recording
- IPTrade Turret Recording
- Mitel SRC Recording
Mobile Recorder
2 Pages
- Android Recorder
- Call Encryption
Storage
4 Pages
- Storage Volumes
- Storage Settings
- Statistics
- File Renaming
Playback
5 Pages
- Replay Calls
- Audit
- Active Calls
- SPX Player
- RTP Transcoder
Quality
5 Pages
- Overview
- Quality Standards
- Reports
- Answers
- Records Evaluation
Backup
4 Pages
- Overview
- Backup
- Restore
- History
Screen Recorder
5 Pages
- Overview
- Settings
- Screen Recorders
- Download and Install
- Play Video Records
Session
2 Pages
- Log Out
- Change Password
Companion Applications
9 Pages
- CallReplay Administration
- Guides
- Reset Password
- Site Configuration
- Software Updates
- Get Support
- pgAdmin
- TeamViewer
- Localization
Help
5 Pages
- Manual
- Send Logs
- Service Debug Settings
- Browser Logs
- About
How-to and Troubleshooting
7 Pages
- Install and Activate Adobe Flash Player
- Optimizations
- Configuring Speed Dial Buttons
- Testing The Setup
- Forked Recording Compatible Devices
- Phone Service
- Storage Volumes Best Practices
Release Notes
2 Pages
- Version 8.0
- Version 9.0